はい, all our orders come with a free set of matching spring bars.

Please visit our returns page and fill out a returns request.

We only accept returns on items in new, unused condition. Once a leather strap is installed then removed is shows immediate signs of wear and thus the item cannot be re-sold.

We offer FREE worldwide shipping.

All orders come with tracking. Some international orders have tracking depending on the delivery country. We rarely experience any issues with lost orders.

All our US and International orders ship via USPS First Class mail.

Canadian orders ship via Canada Post Light Packet Mail.
Please see our shipping page for more details.

はい, We do offer customization services for all customers.

Please see our category for extra long straps.

We don’t carry extra short models at this time, but have plans to in the near future. For now, please note, most of the smaller size bands (ex: 16mm and under) do come in a shorter length then the larger size versions of the same style. Please check the dimensions tables on the product pages for precise info.

Most of our strap styles will fit almost any standard lug attachment watch. We also sell straps that are specially designed for specific watch models.

Some watches require a special band that has a specific end piece. Please check our size guide if you’re unsure if your watch requires a standard or non-standard strap.

You must order the strap size that matches your watch’s lug width. This is measured in millimeters. If your watch is an uneven size (ex: 17ミリメートル), and we do not carry this size, we recommend sizing down to next millimeter size (ex: 16ミリメートル).

Please see our watch strap size guide for detailed info on how to take the correct band measurements.